Shipping rates and methods will be displayed at checkout. For return information please contact the store directly.

For all accepted returns there will be a restocking fee of 15% of the retail price, plus the cost of shipping.

RETURN/REFUND POLICY:

Pedego Edmonton offers a 10-day full refund policy on all new accessories or parts. Products must be unopened and unused and in brand-new condition. The customer must supply the original receipt. Refund will be processed to the original method of payment in-store or Online. Prior to refund, all items will be inspected and refund will be issued based on management's approval.

Pedego Edmonton offers a return policy up to 5-days from the time of delivery on all electric bicycle(s). The product(s) must be in NEW condition. Electric bicycle(s) that show sign(s) of being ridden, including, but not limited to, mileage on the odometer, dirty tires or grips, worn brake pads, scuffed crank arms, and modifications will not be accepted. The customer must supply the original receipt. All returns will be charged a 15% re-stocking fee and refunds, in-store credit or exchanges will be issued based on management’s inspection and approval. Once outside the 5-day return period, all sales are final.